CAREERS

We are always on the look out for new talents to
join our ever-growing team!

At Pacific Internet, we are constantly in pursuit of mastery. Everyone that joins us shares our energy and our passion to constantly deliver for our clients. We are forever on the go, looking for new avenues to explore and challenges to conquer. At Pacific Internet, there is never a dull moment.Does this sound like the environment you could thrive in? Are you up for the challenge of being a part of a respected Asian brand with a strong and distinct client base?

Our Culture

Do you thrive in a culture of diversity, working with multinationals one minute and small and medium-sized enterprises the next, and all the while delivering world-class solutions that fit the needs of all organisations?

If you’ve answered yes to all of the above, then you could be the next dynamic go-getter with something special to contribute to the Pacific Internet business.

How far you grow with us is something that only you control. We don’t put limits on what you can achieve. As a valued member of the Pacific Internet family, a clear career path and a competitive remuneration package will be open to you. 

Career Opportunities

Job Description:
The success of the BDM will be measured on the following criteria:

  • Meeting revenue and order book goals
  • Drive leads generation
  • Cross-selling

Other responsibilities include:

  • Identifying business opportunities to drive sales
  • Keep up-to-date on competitors’ products, services, and pricing
  • Ensure completion of the revenue recognition process
  • Prepare and present sales reports
  • Maintain up-to-date information in the CRM system
  • Contribute to team effort by accomplishing related results as needed
  • Maintain professional and technical knowledge by attending training as required
  • Sales hunting, cold calling to generate leads

Job Requirements:

  • Minimum Diploma in Business, Marketing or equivalent
  • Minimum 3-4 years in sales hunting role, preferably in the IT & Telecommunications sector
  • Knowledge of Internet and Data services
Job Description:
  • Provide account management service to assigned customer base. Research accounts, identify key players and generate interest. Understand customer needs and requirements.
  • Maintain your existing database of customers through active contract renewals
  • Expand your database of customers through referrals
  • Source new sales opportunities through up-selling and cross-selling
  • Achieve sales targets
  • Keep up-to-date information on competitors’ products, services, and pricing
  • Attend sales enablement, product training
Job Requirements: 
  • Graduated from Diploma/Degree or equivalent academic level
  • Well-spoken with strong phone presence
  • Ready to close deals over the phone
  • Good follow-up and co-ordination skills
  • Excellent customer service skills
  • Good communication skills, both written and verbal
  • Cheerful and friendly disposition with pleasant personality
  • Proactive & self-motivated
  • Adaptable and strong learning abilities
  • Sales-orientated

Job Description:

  • Be responsible for company IP network services including various type of internet lines, cloud hosting platform, various managed services and data center services
  • Manage and monitor of existing company backend network infrastructure to meet uptime requirement
  • Assist in the design, expansion and continuous improvement of existing and new infrastructures
  • Managing and assigning of IPv4 and IPv6 addresses to the provisioning team
  • Provide support to Network Manager to implement and execute network policies supporting NOC and team
  • Work closely with existing network vendors or service providers for troubleshooting of network-related issues and ticket management
  • Provide response and support to Tier 1 and Tier 2 support for escalated network problems
  • Assist Network Manager in creating and maintaining technical documents
  • Work closely with other teams to share know-how knowledge and supporting of services
  • Provide standby support after office hours of urgent escalation

Job Requirements:

  • Possess a Degree or Diploma in Information Technologies
  • Minimum 2 years of working experience in ISP Telecommunication Industry or related
  • Strong knowledge of IPv4 and IPv6 sub-netting and usage in real-world networking scenarios
  • Good knowledge of IP network routing protocols like OSPF and BGP
  • Good knowledge on how to configure, maintain and troubleshoot router and switches
  • Familiar with Mesh Wi-Fi network and WAN Technologies
  • Possess IP network related certification like CCNA or of the same
  • Self-motivated, right attitude, and always keen to learn new technologies
  • Familiar with SDWAN technologies, cloud hosting, and data center services
  • Familiar with network security solutions and its deployment
  • Able to carry network equipment of up to 10 kg
Job Description:
  • Responsible for the development of Voice Product and Service Offering for market distribution.
  • Collaborate with suppliers and cross-functional teams to boost revenue and manage product profit and loss.
  • Contribute to the creation and cost estimation of new products.
  • Collaborate with Legal on formulating Services’ Terms & Conditions for customers.
  • Aid in crafting a Service Level Agreement for Voice Services.
  • Monitor and evaluate Supplier performance.
  • Ensure 2-3 quotes for each purchase for compliance
  • Continuously scout and explore new local and international suppliers.
  • Coordinate closely with Engineering and Operations to ensure seamless support for customer-oriented services.
  • Offer business support to Sales and Presales to enhance success rates in securing contracts and fostering long-term partnerships.
  • Note: Training will be provided to familiarize the Services and Products

Job Description:

  • Develop new application / utilities/ interface programs
  • Maintain and modify existing company applications
  • Maintain and update existing documentation or create new documentation

Job Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/ Telecommunications) or equivalent
  • At least 3 Year(s) of working experience in the related field is required for this position
  • Knowledge in Laravel Framework, Apache
  • Preferably a Junior Executive specialized in IT/Computer – Software or equivalent
Job Description:
  • Manage day-to-day operational duties and ensure the KPIs are met
  • Responsible for the timeliness and accuracy of bills and reports to customers
  • Hands-on experience with Microsoft Excel (PivotTable, VLOOKUP, Subtotals etc)
  • Performs checks on rates and other billing related indicators between the billing system and customers’ contracts
  • Obtains and uploads rates into the billing system and/or datasheets
  • Liaise with internal and external on billing related matters, conduct root cause analysis and work on process improvement
  • Constantly review and streamline work processes for better efficiency and improve productivity
  • Plan, test, monitor and implement UATs for system change/ projects/ initiatives
  • Undertake ad hoc projects assigned from time to time
  • Supports the Billing Team Lead and Billing Manager
Job Requirements: 
  • Diploma / Degree in Business / Finance / Accounting or any relevant field
  • Possess strong analytical and problem resolution skills
  • Possess good communication and interpersonal skills with a positive mindset
  • Possess initiative and drive with the ability to work independently in a fast-paced environment
  • Comfortable with detailed work
  • Proficient in Microsoft Excel
  • Willing to work in Bangsar
Job Description:
  • Handle full spectrum of HR functions and ensure smooth running of the HR department, including Payroll processing and Office Administration
  • Recruitment and Selection
  • Performance and Talent Management
  • Compensation and Benefits
  • Manage the end-to-end employee life cycle 
  • Review and enhance HR procedures, processes, and policies on an on-going basis to ensure compliance to local legislation and corporate requirements
  • Prepare reports for submission to Human Resource and Finance
  • Support offices in Human Resources related activities
Job Requirements: 
  • At least Diploma in Human Resource, Business Administration, or equivalent
  • At least 2 years of experience in handling full spectrum of HR
  • Good knowledge and understanding of local payroll legislation & requirements (e.g., EPF, SOCSO, EIS)
  • Meticulous, team player, ability to multi-task and self-initiated
  • Good written and verbal communication in English, Bahasa, and Chinese
  • Willing to work in Bangsar
Job Description:
  • Make daily collection calls
  • Conduct account research and analysis
  • Prepare and maintain an accurate aging and receipts report
  • Identify and execute the necessary process AR/ AP adjustments
  • Process monthly GIRO collections
  • Send statement to outstanding customers
  • Reconcile AR/AP to the G/L
  • Interact with customers to resolve outstanding issues
  • Update accounting systems and billing systems
Job Requirements:
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Must be self-motivated, capable of working independently and take initiative
  • Possess good interpersonal skills and able to work with people from different nationalities
  • Possess good communication skills
  • Detail-oriented with a hands-on approach
  • Possess Customer Management skills
  • Willing to work in Bangsar

Job Description:

  • Develop new application / utilities/ interface programs
  • Maintain and modify existing company applications
  • Maintain and update existing documentation or create new documentation

Job Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/ Telecommunications) or equivalent
  • At least 3 Year(s) of working experience in the related field is required for this position
  • Knowledge in Laravel Framework, Apache (required)
  • Preferably a Junior Executive specialized in IT/Computer – Software or equivalent
  • Willing to work in Bangsar

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